Infrastructure
Design and implement scalable, resilient infrastructure that supports your business.
SUBSTRATA
SOLUTIONS
IT Consultancy // Transparent // Direct
Your success is our success. Flat-rate pricing means we win when your systems work flawlessly.
✓24/7 Support
✓Flat-Rate PricingFlat-Rate
✓Uptime FocusedUptime
OUR APPROACH
Substrata Cares
Your Success Is Our Success
Traditional MSP services offer 'hours' or 'support tickets', often bulk billed, maybe with roll-over. When something breaks, they charge you an hourly rate to fix it.
Substrata changes the dynamic to place us on the same team.
With our Managed Services Agreement, you pay a flat monthly rate for uptime and security. Because we charge a flat fee, our profit depends on your systems running smoothly. We win when you have reliable uptime. When something breaks, it costs us additional labor at no extra charge to you.
We value transparency and honesty in our operations. You should be aware of all work in progress and planned, and we hope for the same from you.
WHAT WE OFFER
SERVICES_
Cyber Security
Comprehensive security assessments aligned with the Australian Essential 8 framework to protect your business.
Technical Strategy
Clear technical roadmaps aligned with your business objectives.
🛡️
Managed Services
Comprehensive managed IT services to keep your systems running smoothly. We handle the monitoring, patching, and securing so you can focus on your business.
24/7 MonitoringRegular PatchingSecurity Hardening
GET IN TOUCH
CONTACT_
Get in Touch
Ready to discuss your IT needs? Let's have a straightforward conversation about what you require.